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Posted on: November 7th, 2024
By: Alan O'Neill
Posted in: Press Releases

Houston, TX – November, 2024: Abacus Plumbing, Air Conditioning & Electrical, a leader in the home service industry, has received the prestigious 2024 BBB Award for Excellence from the Better Business Bureau of Metropolitan Houston. This award represents Abacus’ 16th BBB Award of Excellence since 2003, recognizing the company’s long-standing dedication to marketplace excellence, ethical business practices, and unwavering commitment to customer satisfaction.

The BBB Awards for Excellence are highly regarded within the business community, celebrating companies that demonstrate integrity, transparency, and outstanding service in every aspect of their operations. For Abacus, this 16th award underscores nearly two decades of consistently high standards and reliability in service delivery across Houston and Austin.

“We are deeply honored to receive our 16th BBB Award for Excellence in 2024,” said Tony Patiño, President of Abacus Plumbing, Air Conditioning & Electrical. “This recognition reflects the hard work and dedication of our entire team over the years. At Abacus, we are committed to upholding the highest standards of service, and it is incredibly rewarding to see our efforts recognized year after year. We look forward to continuing our journey of excellence for the communities we proudly serve.”

Abacus Plumbing, Air Conditioning & Electrical has built a strong reputation over the past two decades by consistently delivering dependable plumbing, HVAC, and electrical services. Through a steadfast commitment to quality workmanship, transparent pricing, and prompt service, Abacus has grown into a trusted name in home services. The 16-time BBB award recipient has proven its dedication to excellence and consumer trust, remaining a leading service provider throughout Houston and Austin.

The Significance of the BBB Award for Excellence

The BBB Awards for Excellence are awarded to companies that have demonstrated an unwavering commitment to ethics, customer satisfaction, and community engagement. These awards hold particular importance in industries such as plumbing, HVAC, and electrical services, where consumer trust is paramount. The Better Business Bureau’s rigorous evaluation of customer service, complaint resolution, and transparency ensures that recipients like Abacus are among the most respected in their field.

About Abacus Plumbing, Air Conditioning & Electrical

Abacus Plumbing, Air Conditioning & Electrical has been proudly serving the Houston and Austin areas since 2003. Founded by master plumber Alan O’Neill, the company has become one of the region’s premier providers of plumbing, HVAC, and electrical services. With an A+ rating from the Better Business Bureau and multiple Awards for Excellence, Abacus is recognized for its customer-centered approach and superior service quality.

As part of Wrench Group, LLC—a national leader in home repair, replacement, and maintenance services - Abacus continues to deliver exceptional customer care, whether installing new HVAC systems, addressing plumbing needs, or conducting electrical repairs. Their upfront pricing model ensures transparency, while their 100% satisfaction guarantee speaks to their dedication to customer service.

Abacus is committed to making a positive impact in the communities it serves through charitable initiatives and partnerships with local organizations. This dedication to service extends beyond the job site and into the hearts of the Houston and Austin communities.